Helen Hayes Hospital
Route 9W, West Haverstraw
NY 10993
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Patient Financial Services

Patient Financial Services


The Patient Financial Services representatives at Helen Hayes Hospital are available to answer your questions about insurance coverage or hospital charges incurred during your inpatient or outpatient treatment. Contact us at (845) 786-4924 or (845) 786-4898 Monday through Friday, between the hours of 9am to 4pm to learn more about:

  • Participating insurance carriers
  • Understanding your hospital bill
  • Services covered/not covered by insurance
  • Financial assistance & charity care, and more



Helen Hayes Hospital provides the highest quality of care to all patients regardless of payer. While we participate in many major health plans, we recommend you carefully read the terms of your policy and check with your insurer for complete details utilizing the member inquiry number generally located on the back of your insurance ID card.


Cost of Services

Hospitals are required by law to make available information about their standard charges for the items and services they provide. The following are standard charges for services at Helen Hayes Hospital.

Please note that these are average standard charges and not a guarantee of your ultimate financial responsibility upon discharge. Charges may vary due to diagnosis, variations in prescribed care, etc.

HCPC NumberService DescriptionStandard Gross Charge
N/AInpatient Semi Private Room & Board$1824.00 Per Day
N/AInpatient Sub-Acute (SNF & TCU)$1096.00 Per Day
97002Outpatient Physical Therapy Initial Evaluation$336.00
97110Outpatient Physical Therapy Session$69.00 per 15 minute session
97165Outpatient Occupational Therapy Initial Evaluation$336.00
97140Outpatient Occupational Therapy$69.00 per 15 minute session
92523Outpatient Initial Speech/Language Evaluation$336.00
92507Outpatient Speech Therapy$269.00


In addition to daily room & board charges, inpatients will be charged for any prescribed physical, occupational, or speech/language therapy, as well as pharmacy prescriptions and consultations with specialists. Charges will vary according to diagnosis and treatment plan.


Charity Care

For those patients who need assistance paying for their services, Helen Hayes Hospital offers payment options, including payment plans, appropriate referrals to Social Services for Medical Assistance, or charity care for eligible applicants. Please contact our financial counselor to discuss a payment option that best suits your qualifications at 845-786-4413.