Patient Financial Services
The Patient Financial Services representatives at Helen Hayes Hospital are available to answer your questions about insurance coverage or hospital charges incurred during your inpatient or outpatient treatment. Contact us at (845) 786-4924 or (845) 786-4898 Monday through Friday, between the hours of 9am to 4pm to learn more about:
- Participating insurance carriers
- Understanding your hospital bill
- Services covered/not covered by insurance
- Financial assistance & charity care, and more
Helen Hayes Hospital provides the highest quality of care to all patients regardless of payer. While we participate in many major health plans, we recommend you carefully read the terms of your policy and check with your insurer for complete details utilizing the member inquiry number generally located on the back of your insurance ID card.
Cost of Services
Hospitals are required by law to make available information about their standard charges for the items and services they provide. The following are standard charges for services at Helen Hayes Hospital.
Please note that these are average standard charges and not a guarantee of your ultimate financial responsibility upon discharge. Charges may vary due to diagnosis, variations in prescribed care, etc.
|HCPC Number||Service Description||Standard Gross Charge|
|N/A||Inpatient Semi Private Room & Board||$1824.00 Per Day|
|N/A||Inpatient Sub-Acute (SNF & TCU)||$1096.00 Per Day|
|97002||Outpatient Physical Therapy Initial Evaluation||$336.00|
|97110||Outpatient Physical Therapy Session||$69.00 per 15 minute session|
|97165||Outpatient Occupational Therapy Initial Evaluation||$336.00|
|97140||Outpatient Occupational Therapy||$69.00 per 15 minute session|
|92523||Outpatient Initial Speech/Language Evaluation||$336.00|
|92507||Outpatient Speech Therapy||$269.00|
In addition to daily room & board charges, inpatients will be charged for any prescribed physical, occupational, or speech/language therapy, as well as pharmacy prescriptions and consultations with specialists. Charges will vary according to diagnosis and treatment plan.
For those patients who need assistance paying for their services, Helen Hayes Hospital offers payment options, including payment plans, appropriate referrals to Social Services for Medical Assistance, or charity care for eligible applicants. Please contact our financial counselor to discuss a payment option that best suits your qualifications at 845-786-4413.