Patient Services & Amenities
*Please note that some services may be on hiatus in accordance with coronavirus precautions. Please call for additional information: 845-786-4000.
An ATM is located in the Hospital Atrium. The Helen Hayes Hospital location of the Rockland Employees Federal Credit Union remains closed to the public.
Located on the 1st floor, the Riverview H Squared Cafe offers breakfast (7:00 to 11:00am) and lunch (11:00am to 2:00pm) and is open from 7:00am to 3:00pm Monday through Friday. Visitors may buy meals in the Cafe. Vending machines are available at all times. A guide to local restaurants and take out/delivery services is available at the nursing station.
Through the generosity of the Hospital’s Volunteer Corps, the Recreational Therapy Department offers the HHH Performing Arts Series every weekend. A variety of musicians and performing artists provide entertainment in the Atrium on Saturday and Sunday afternoons. Patients and visitors are welcome to enjoy the shows, which are free of charge.
The Recreational Therapy Department also schedules a variety of activities that patients may choose to participate in, including playing of games or pet therapy. A schedule of events for the month is posted and will be provided on admission. The Department also makes DVD’s, videos, audiotapes, and books on tape available.
Gift Shop & Cart
The Gift Shop is operated by the Volunteer Corps and is located directly off the Atrium. Candy, gift items, personal articles, books and magazines, adaptive equipment, and stamps are available. Volunteers also visit each floor with the Gift Cart, which is stocked with a limited supply of snacks and gift items for your convenience. One hundred percent of Gift Shop proceeds benefit patient services.
The beautician is here two evenings a week, by appointment only. Preference will be given to newly admitted patients. These services are offered free of charge to patients.
Internet & Email
Helen Hayes Hospital provides non-secure Internet access for patients who wish to use their personal laptop, PDA or other wireless device. Such equipment is used at the patient’s own risk and the Hospital is not responsible for any spyware, adware, malware, virus infection, or adverse effects on hardware, software, or data while using this service. This service is offered free of charge on a best effort basis.
Family members and friends may also send email messages through the Hospital’s Recreational Therapy Department by visiting the Email a Patient HERE.
Washers and dryers are available on each patient unit. Detergent is sold in the Gift Shop.
Massage & Reiki Therapy Services
These therapy services are offered on a fee-for-service basis by a licensed therapist. Patients have first priority, followed by patient families. Prior to making an appointment, patients must first receive medical clearance from their HHH physician.
Religious Services, Pastoral Care, & the Chapel
Arrangements can be made for patients and families to see any of our clergy privately by calling Patient Relations at ext. 4210. The chapel is located off the Atrium and is open at all times to patients and visitors.
Religious service as follows:
Catholic Services – Saturday at 5:30pm.
Protestant Services – Sunday at 3:30pm.
Patients may make and receive calls between 7:00am and 10:00pm. Incoming calls will be connected directly to a patient’s extension. Local outgoing calls can be made free of charge. The hospital operator will put all other calls through to outside operators for third party billing. Cell phones are permitted in non-patient areas.
Complimentary TV Service is available for all patients. Televisions are also located in dining rooms, quiet rooms, and in recreation areas.