New Director of Patient Financial Services Appointed

Joan Silverman has been appointed Director of Patient Financial Services at Helen Hayes Hospital, according to Magdalena Ramirez, Chief Executive Officer. Ms. Silverman joins the physical rehabilitation hospital with a wealth of experience and will be responsible for inpatient and outpatient billing and collections, as well as hospital contracting with managed care and insurance companies.

Ms. Silverman started her career at the New York Health & Hospitals Corporation, where she worked in patient financial services at Jacobi, Harlem, and Metropolitan Hospitals in positions of increasing responsibility through Assistant Controller. From there, she served at Nyack Hospital and at Catskill Regional Medical Center as Director of Patient Financial Services. She has been responsible for the entire revenue cycle from patient admissions and registration through billing and collections.

“We are very happy to have Ms. Silverman here at HHH,

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